Returns & Exchanges

At Plankroad Home Decor, we want you to love every piece you choose for your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned decor, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing